InspectEasy can now generate professional report summaries using AI. Simply add a Report Summary field to your template, and AI will analyse your inspection findings to produce a clear, concise summary — saving you valuable time on every report.

• Automatic Generation: AI analyses your inspection data — including statuses, comments, and defects — and generates a professional summary in seconds.
• Customisable Placement: Add the Report Summary field to any section of your template using the template builder.
• Fully Editable: Generated summaries are fully editable, so you can refine the wording before finalising your report.

Add itemised cost estimates directly within your inspection reports with the new Cost Estimation field type. Perfect for providing clients with indicative repair or rectification costs alongside your inspection findings.

• Itemised Costs: Add individual cost line items with descriptions and amounts directly within your report.
• Automatic Totalling: Costs are automatically summed and grouped by section in the generated PDF.
• Template-Level Setup: Configure cost estimation fields in your template so they appear automatically in every new report.

A major expansion of the template library with specialist inspection templates now available out of the box. All templates include pre-written agreements and terms and conditions.

• Roof Inspection (AU): Specialist roof condition assessment per AS 1562.1:2018 covering roof covering, flashings, penetrations, drainage, structure, interior evidence, and bushfire zone compliance.
• Roof Inspection (NZ): NZ variant per NZS 4306:2005 with weathertightness risk indicators, NZ terminology, and borer assessment.
• Electrical Inspection: Periodic assessment of residential electrical installations per AS/NZS 3019:2022.
• Plumbing Inspection: Plumbing and drainage assessment per AS/NZS 3500:2025.
• Smoke Alarm Inspection: Smoke alarm compliance and functional testing per AS 3786:2014.
• Termite Management Inspection: Termite management assessment per AS 3660.2:2017 with certificate support.
• QLD Pool Barrier Inspection: Queensland pool barrier inspection under QDC MP 3.4 and the Building Act 1975.
• Rental Minimum Standards: Rental property minimum standards compliance across all Australian jurisdictions.
• Building Compliance: Building code and regulatory compliance inspection against the National Construction Code (NCC) / Building Code of Australia (BCA), with certificate support.
• Dilapidation Inspection: Pre/post construction condition recording with crack classification per AS 2870-2011 and BRE Digest 251. Available for both AU and NZ.
• Strata Building Inspection: Pre-purchase inspection for strata, company title, and community title properties per AS 4349.1-2007 Appendix B. Scoped to the subject lot and exclusive-use common property.

Photo galleries now support up to 30 photos per feature, increased from the previous limit of 15. This gives you more room to document findings thoroughly without needing to split photos across multiple features.

We've refined the input experience across the platform with clearer labelling and improved address handling.

• Clearer Labels: Input labels now sit above the field for improved readability across all form inputs.
• Lot Number Mode: Easily enter lot numbers for properties that don't yet have a street address.
• Better NZ Support: Improved region and postcode parsing for New Zealand addresses.

Report photo syncing has been completely rewritten for speed and reliability. Photos now download directly to device if started from the web dashboard.

• Faster Downloads: Photos are fetched directly from your cloud storage.
• Progress Indicators: Cover photos now show a loading spinner and status badges pulse during download so you can see sync progress at a glance.

• Deleted Report Handling: Fixed issues where deleted reports could cause duplicate key errors and null access errors during real-time updates.
• Calendar Integration: Calendar events are no longer created for deactivated inspectors.
• Agreement Emails: Fixed an issue where agreement email content was being overridden with database template defaults.
• Contact Dropdown: The contact type dropdown no longer closes unexpectedly when pressing space or enter.

You can now choose what appears as the reference on your Xero invoices and quotes. Select between the Report ID (default) or the Property Address to better match your preferred workflow.

• Flexible Reference: Choose "Report ID" or "Property Address" from your Xero integration settings.
• Automatic Fallback: If a property address isn't available, the reference falls back to the Report ID so your invoices always have a valid reference.

"Buyers Agent" is now available as a default contact type, making it quicker to assign the correct role when adding contacts to your reports.

Report syncing is now significantly faster resulting in quicker and more reliable syncs — especially for accounts with many reports.

We've refined the content layout in generated PDF reports for improved readability and a more polished presentation.

• Image Upload Reliability: Fixed a race condition when generating S3 upload credentials and improved error logging for upload failures, making photo uploads more reliable.
• Multi-Inspector Access: Reports are now correctly accessible across all inspectors on the same account, resolving an issue where reports assigned to one inspector weren't visible from another.
• Mobile App: Improved keyboard handling and layout behaviour on Android, and fixed dynamic feature naming when closing the keyboard with the back button.

Grow your online reputation effortlessly with automated review request emails. When enabled, InspectEasy automatically sends a friendly email to your clients 2 days after report delivery, asking them to leave a review on your preferred platform.

Key Features:

• Automatic Timing: Emails are sent automatically 2 days after report delivery - the perfect window when your service is still fresh in the client's mind.
• Customisable Templates: Personalise the email content using the Email Templates settings. Use shortcodes to automatically insert client names, property addresses, and other details.
• QR Code Included: Each email includes a QR code linking directly to your review page, making it easy for clients to leave a review from any device.
• Opt-In Control: Enable or disable this feature from your Notification Settings. The feature is off by default, giving you complete control.
• Review Link Required: Simply add your Google, Facebook, or other review platform link in your Branding Settings to get started.

Take control of which status items appear in your report's defect summary section. The new "Show in Defect Summary" toggle lets you configure each status item's visibility in the defect summary, both in PDF reports and digital reports.

Mark template features as "Dynamic" to automatically update the feature name when adding a comment with a heading. Perfect for generic features like "Item 1", "Item 2", or "Item 3" that need to reflect the actual item being inspected based on what you find on site.

We've made significant improvements to how InspectEasy integrates with Xero, QuickBooks, and FreshBooks. These enhancements ensure your client data is handled correctly and invoices are more informative.

What's improved:

• Proper Name Handling: Client first and last names are now sent as separate fields to your accounting software, ensuring contacts are created with properly formatted names.
• Better Invoice Line Items: Invoice and quote line item descriptions now include both the inspection type and property address (e.g., "Building Inspection for 123 Main Street, Sydney NSW 2000"), making it easier to identify what each charge relates to.
• Quote-to-Invoice Linking: When you create an invoice for a report that already has a quote, InspectEasy now automatically links the invoice to the existing quote in your accounting system and marks the quote as accepted.
• Cleaner Client Records: Client records in your accounting software no longer include irrelevant address data, keeping your contact information clean and accurate.

Generate professional compliance certificates for your inspection reports. The new certificate system allows you to create custom certificates with your branding that can be included with reports or generated separately.

Key Features:

• Template-Level Configuration: Set up certificate templates once and reuse them across multiple reports. Configure default headings, content, and styling at the template level.
• Report-Level Customisation: Customise certificates for individual reports. Override template defaults to personalise the featured item, content, and footer for specific inspections.
• Live Preview: See real-time changes to your certificate as you edit with a professional A4 landscape preview showing your actual company branding.
• Dynamic Shortcodes: Insert dynamic data like inspector name, inspection date, client details, and property address using the shortcode button. Shortcodes automatically populate with actual data in the final certificate.
• Flexible Fields: Featured Item field supports client names, property addresses, lot numbers, or any highlighted information. Footer field for disclaimers, validity periods, or additional notes.
• Custom Branding: Certificates automatically use your company logo, colours, and fonts. Override template branding with certificate-specific colours and fonts if needed.
• Output Options: Generate certificates as separate PDFs or include them inline with inspection reports for seamless delivery.

Organise and manage your comment library more effectively with the new statement categorisation system. Create custom categories to group related comments, add optional headings for better clarity, and filter comments by category for faster access.

What's New:

• Comment Categories: Create custom categories to organise your comment library (e.g., "Plumbing", "Electrical", "Structural"). Categories are created inline as you add or edit comments, making organisation seamless.
• Optional Headings: Add headings to comments for better identification and context. Headings appear prominently in the comment library and are searchable.
• Category Management: Dedicated category management page with inline editing, automatic comment counting, and smart deletion protection. Categories with associated comments cannot be deleted to protect your data.
• Enhanced Filtering: Filter comments by category in the comment library settings. The category dropdown shows all your categories for quick access to specific groups of comments.
• CSV Import/Export: Enhanced CSV format now supports three columns: Category, Heading, and Comment Body. Backward compatible with existing single-column CSV files.

This release includes performance improvements, layout and UI improvents and brings support for the latest versions of iOS and Android.

Browse our new Template Catalogue featuring ready-to-go inspection templates compliant with Australian and New Zealand standards. The catalogue includes:

• Industry Filtering - Easily filter templates by inspection type (Building, Pest, Electrical, Pool & Spa, Plumbing, New Home Construction)
• Search Functionality - Quickly find templates by name or description
• Preview & Customise - Review templates before adding them to your account and customise to suit your needs
• Standards Compliance - Templates designed to comply with relevant industry standards

Access the catalogue via the new "Browse Catalogue" button on the Templates page, or create a custom template from scratch with the "New Blank Template" option.

Introducing comprehensive stage inspection templates for construction projects. Conduct thorough inspections at various stages of the building process, ensuring compliance and quality at every milestone. The following stage inspection templates are now available:

• Stage 1 - Documentation Overview
• Stage 2 - Pre-Site Inspection
• Stage 3 - Bored Pier Inspection
• Stage 4 - Slab Reinforcement Inspection
• Stage 5 - Slab Inspection
• Stage 6 - Frame Inspection
• Stage 7 - Pre Lock-Up Inspection
• Stage 8 - Plaster & Waterproofing Inspection
• Stage 9 - Internal Fit-Out Inspection
• Pre-Handover Inspection (Practical Completion Inspection)
• Handover Inspection

Added the ability to set default status values for subfeatures within templates, streamlining the inspection workflow and reducing repetitive data entry.

Major enhancements to the text editor used in templates, terms, and agreements. Added inline image upload functionality with drag-and-drop support and interactive controls, allowing you to embed images directly in your documents. Also improved list handling for a more intuitive editing experience when working with bulleted and numbered lists.

AI-generated statements now include personalised recommendations based on report context and inspection findings, providing more comprehensive and actionable insights for clients.

Enhanced report customisation options to better align with your business needs and branding:

• Custom Report Headings: Personalise all PDF and digital report headings to match your business terminology. Customise section headings including table of contents, inspection details, defect summary, thank you message, review request, and terms & conditions.
• Review Link Integration: Add a review link to automatically include a feedback section in your PDF reports with a QR code, making it easy for clients to leave reviews. The review section also appears in digital reports for seamless feedback collection.
• Terms & Conditions Positioning: Choose where your terms & conditions appear in reports - either at the end of the report (default) or directly after the table of contents, giving you flexibility in document structure.

Enhanced the reliability and user experience of accounting integrations with comprehensive error handling and payment status tracking.

Key improvements:

• Payment Status Tracking: Added visual indicators in the reports table to show when invoices have been paid, making it easy to track payment status at a glance.
• Enhanced Error Handling: Improved error messages and validation for quote and invoice creation across all accounting integrations (Xero, QuickBooks, FreshBooks).
• Mixed Result Handling: Better handling of scenarios where some integrations succeed while others fail, providing clear feedback on which integrations worked.
• Validation Error Reporting: More detailed error messages when integration requirements aren't met, helping users resolve issues faster.

Improved contact inheritance system to ensure reports can access contacts from their associated jobs when needed.

Fixes included:

• Contact Inheritance: Reports now properly inherit contacts from their associated jobs when no direct contacts are assigned, ensuring emails and agreements can always find the appropriate recipients.
• Agreement Contact Resolution: Enhanced agreement creation and updates to correctly handle contact inheritance from job schedules.
• Email Contact Resolution: Improved email functionality to seamlessly access job contacts when report contacts aren't available.

• Reverted reports list back to the familiar table layout for improved data density and scanning
• Added payment status badges with intuitive iconography for quick visual identification
• Maintained existing status indicators and workflow progress tracking

We're excited to introduce Digital Reports - a revolutionary way to share inspection reports with your clients. Transform your traditional PDF reports into interactive, web-based experiences that clients can access instantly from any device. Users are still able to download the PDF version of the report for offline viewing.

This is an opt-in feature for all users. You can enable it in your Settings .

Key highlights:

• New Report Design: We've redesigned the report layout in a modern and user friendly later that is quick and easy to traverse.
• Interactive Navigation: Clients can browse report sections with an intuitive sidebar and status items are now incorporated into the feature headers for a nice clean look.
• Enhanced Photo Experience: Clients cean easily view full resolution photos in our custom designed photo viewer and download original photos
• Secure Sharing: Digital reports are protected, a 6-digit PIN is provider to clients when emailing the report.
• Mobile Optimised: Fully responsive design works seamlessly on phones, tablets and desktop devices
• No App Required: Clients access reports instantly through any web browser

Fixed critical issues with mass delete and mass move functionality, making it easier to organise large numbers of features and sections efficiently.

Enhanced image processing for better photo quality in your final reports, ensuring professional presentation for your clients.

• Added overdue status indicators to the scheduler for better project tracking
• Migrated to more efficient cloud storage infrastructure for faster report access
• Optimised report generation pipeline for improved performance
• Fixed and issue where submitting the same report from a different inspector account would create duplicates

Agreements can now have multiple people sign them (clients, agents, site contacts). Each signer gets their own unique signing link and can sign independently. Better tracking of who has signed and who still needs to sign. Fully backward compatible with existing signed agreements.

Completely redesigned scheduling interface with improved contact field synchronisation, better visual status indicators, and various bug fixes for better performance.

Added QuickBooks and FreshBooks integrations for seamless financial management and streamlined invoicing.

• Enhanced defect statement library with reusable photos and feature associations
• Templates can now be assigned to specific industries for better organisation
• Added support for tables in reports and templates
• Improved contact system with better organisation and validation
• Enhanced report and template creation tools
• Better HTML content handling for richer text formatting
• Improved billing page layout with cleaner settings tabs
• Added helpful empty state messages on dashboard
• Fixed email system errors when unlinking Postmark accounts
• Resolved duplicate submission issues when creating reports and templates
• Better handling of missing or incomplete address information
• Improved image processing and report generation pipeline
• Fixed various scheduling bugs and visual consistency issues